Tech Journal Letter From the Editor

When our editorial team sat down to brainstorm this issue of the Tech Journal, we found ourselves musing over the vast complexity and exciting growth of the IT landscape today — the speed, the entanglement, the unseen threats, the help needed to sometimes navigate where you’re going. Someone jokingly sang the lyric, “Welcome to the jungle” and it made us all laugh - it seems songs from the 80s can be timeless – and we all leaned back into our chairs with a sense of arrival. Welcome to the jungle, indeed.

Decisions about IT can feel daunting. Risky. Knowing which choices to make and feeling trepidation about starting the journey can leave you standing still and vulnerable. Helping businesses run smarter, and helping people make smarter decisions and smarter investments, is core to what we do here at Insight.

In this month’s story by our Insight North America President Joyce Mullen, you’ll hear how a journey up Africa’s highest mountain helped her appreciate the power of placing your trust in others to guide you — because what’s unknown to you is someone else’s expertise.

There’s more to explore in this issue, including guidance for evading cyber predators with perimeter security and the story of an incredible digital transformation journey told by the team at NSW TAFE. Previously operating as 11 separate education institutions with a myriad of platforms to manage students and their learning journey, this data-rich transformation program was navigated with our team here at Insight – and will exceed $10 million in benefits back to the organisation. It truly is an inspiring story. We’ll also show you the way to operationalising Artificial Intelligence (AI) with MLOps.

The digital jungle is lush with opportunity — we’re here to help you discover it. Enjoy this issue of the Tech Journal, and best wishes on your next IT adventure.